Ecobright IT Services
Ecobright IT is committed to providing superior IT services and support to ensure your business operates at full capacity. Network interruptions and downtime translates to loss of revenue and productivity. We aim to prevent disruptions caused by technology to keep your business running smoothly.
Fast, reliable and effective IT support services to help your business and your staff work more efficiently.
Unbiased IT consultants who listen first & recommend appropriate action to help you improve the way you work.
Offering a range of IT security solutions to ensure peace of mind and GDPR / PCI DSS compliance.
Frequently Asked Questions
1) How quickly do you respond to, and solve problems?
We operate a 4 Hour SLA as standard. And, because most IT problems can be solved remotely, we’ll generally solve it at the time of calling – or within an hour of raising the issue.
2) What do you do to prevent problems from arising?
We monitor your IT infrastructure 24 hours a day, 7 days a week to make sure your systems are working as expected. We’re alerted any time there’s a systems problem, and take action immediately to rectify it – usually before you’re even aware!
3) What steps do you take to protect our business data?
Any device that’s connected to the internet is vulnerable to attack which is why we support all your devices – servers, PCs, laptops… even your company mobile phones.
We perform regular internal vulnerability scanning and proactively resolve any issues. We manage and maintain your server and endpoint patching and updates on a weekly basis.
In addition to our core IT Support & Consultancy services, we offer additional managed services to ensure you have access to first class service and support for all your business critical technological requirements.
Improve communication and SAVE MONEY by switching your phones to our affordable, scalable and (most importantly) reliable managed VOIP service.
A reliable internet connection is vital to all businesses these days. If your current provider is falling short, ask about our professional broadband and leased lines.
Protect your data against every eventuality – not just cyber attacks, but accidental deletion, human error, and hardware failure.
Switching IT support companies doesn’t have to be a hassle.
Our tried and tested on-boarding process ensures disruption is kept to an absolute minimum.
We work respectfully with your existing IT provider to make the transition seamless.
Drop us a line today to see how we can help you.