Ecobright IT Services
Ecobright IT is committed to providing superior IT services and support to ensure your business operates at full capacity. Network interruptions and downtime translates to loss of revenue and productivity. We aim to prevent disruptions caused by technology to keep your business running smoothly.
Fast, reliable and effective IT support services to help your business and your staff work more efficiently.
Unbiased IT consultants who listen first & recommend appropriate action to help you improve the way you work.
Offering a range of IT security solutions to ensure peace of mind and GDPR / PCI DSS compliance.
Frequently Asked Questions
1) How do you protect our company computers?
We have a complete monitoring solution for company infrastructure, this will alert us to any issues that arise in real-time and we will often carry out remediation before you’re aware of the problem occurring.
2) Do you have set resolution times?
As part of our sales process we’ll discuss resolution timescales with you. We provide various levels of service to tailor our support to your requirements. However most of our support calls are resolved either before you call using our pro-active monitoring or during your call.
3) What can you do to keep my company data safe?
We carry out a full assessment of your systems during our onboarding process., At this time we’ll help identify any vulnerabilities and then carry out steps to fix these.
We offer our own managed off-site backup systems as well which keeps your data safe in case of disaster. Speak to one of our sales team today to find out how we can help 01489 888603
In addition to our core IT Support & Consultancy services, we offer additional managed services to ensure you have access to first class service and support for all your business critical technological requirements.
Switching IT support companies doesn’t have to be a hassle.
Our tried and tested on-boarding process ensures disruption is kept to an absolute minimum.
We work respectfully with your existing IT provider to make the transition seamless.
Drop us a line today to see how we can help you.